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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Benjamin Elder

October 31, 2025

5  out of  5
rating by Benjamin Elder
"Oswaldo was great to work with. Very fast and very helpful. I recommend for all of your insurance needs."
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Kendria Fenley

October 30, 2025

5  out of  5
rating by Kendria Fenley
"Great fast service! Customer service was excellent, got my coverages and details in less than an hour."
We responded:
"Hello Kendria, thank you so much for your kind words! We're thrilled to hear you had a great experience with our fast service and excellent customer support. If you need anything else, we're always here to help!"
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Neylu Neires

October 24, 2025

5  out of  5
rating by Neylu Neires
"Osvaldo Parra es un agente con excelencia atención encarnada con tu trabajo y buena compañía de aseguranza"
We responded:
"Hola Neylu, ¡muchas gracias por tus amables palabras! Nos alegra saber que Oswaldo Parra te brindó una atención excelente y un acompañamiento de calidad en tu seguro. Estamos comprometidos en ofrecer el mejor servicio y tus comentarios nos motivan a seguir así. ¡Gracias por confiar en nosotros!"
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Rodrigo J

October 17, 2025

5  out of  5
rating by Rodrigo J
"Patricia Restrepo team is truly one of a kind. From the moment I walked in, they treated me with kindness and genuine care. They took the time to explain everything clearly and made sure I felt confident about my coverage. You can tell they really love helping people. I’m so grateful for her amazing team they made the whole experience so easy and personal."
We responded:
"Hello Rodrigo, thank you for your wonderful review! We're so glad to hear that Patricia Restrepo and the team made you feel welcomed and cared for throughout the entire process. Providing clear explanations and personalized service is very important to us, and it’s great to know that it made a difference for you. We truly appreciate your kind words and are grateful to have the opportunity to assist you!"
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Rodrigo Jerez

October 17, 2025

5  out of  5
rating by Rodrigo Jerez
"Patricia Restrepo and the entire team have been amazing to work with! They’re honest, efficient, and truly care about their clients. Every time I’ve needed assistance, they’ve gone above and beyond to help me. It’s rare to find this level of trust and professionalism, I’m so grateful I chose them!"
We responded:
"Hi Rodrigo, thank you so much for your kind words! We're thrilled to hear that Patricia Restrepo and the entire team have provided you with honest, efficient, and caring service. Going above and beyond for our clients is something we truly value, and your trust means the world to us. We're grateful to have the opportunity to work with you and look forward to continuing to support you in the future!"
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PATSY ACREE

October 16, 2025

1  out of  5
rating by PATSY ACREE
"We contacted this agency to possibly switch from another local State Farm location.. I spoke to Daniela and she somewhat answered our inquires and I advised her we might switch, however no confirmation.. Within one hour, we received an email from our current agent advising they had received a call from Daniela that we were switching agents to this location?? We NEVER advised Daniela that we we’re switching to this agent.. I then called Daniela and while I am confident she answered, the person told me their name was Anna and Daniela was on another line.. So I held the line waiting for Daniela and when she did not respond, I called from another phone and Daniela answered!! I advised her since we had not confirmed a transfer to this agent, it was not her responsibility to call our current agent. I had not provided names, policies or any details to her, so obviously she used my phone number to connect my name to find our current agent??… Daniela, please do not anticipate or communicate a transfer until the customer takes action… Once a customer chooses to change agents, automatic notification is provided to both agents… We chose another State Farm agent based upon this interaction… UPDATE: In response to the owner’s comments: I never stated we were a current customer of your agency, however were looking to “possibly” transfer from another local SF agent,…was simply inquiring when I reached out to your location and spoke to Daniela.. My message was very clear… And reviews are not posted or approved for current customers, only, but for anyone that has connected and communicated with your agency… Daniela did not advise me that communication with the current agent would occur. You may want to train her properly for future inquiries… We have been with State Farm for many years and have moved agents previously, however this type of communication before the customer makes a final decision and conducts the change has NEVER occurred.. I did not indicate in my review you were attempting to take a Client from our current agent., however if we had decided not to change, could have caused a problem with them..I was only exploring other agents in the area, no final decision had been made. Based upon your response and the interaction with Daniela, I believe we made a good decision not to choose your agency and look forward to the new agent selected."
We responded:
"Hi Patsy, Thank you for taking the time to share your feedback. After reviewing your comments, we’d like to clarify that you are not currently a customer of our agency. At our office, we always follow State Farm’s proper procedures when it comes to transfers. When someone expresses interest in switching, we reach out to their current agent only to give them the opportunity to retain or release the account, as a professional courtesy. We never try to take clients from another agent, and we always respect a customer’s right to choose their preferred State Farm agent. Our goal is to ensure clear communication and a smooth process for everyone involved. We’re sorry for any misunderstanding and appreciate the chance to clarify how we operate. "
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Tommy Ruffin

October 16, 2025

5  out of  5
rating by Tommy Ruffin
"Today is a good day. Thank you CRISTAL for your effort to assist me with answers to questions. I'm sure the question that I think are life or death to me are routine for you, but I appreciate the courteous and professional care you show. Wooo State Farm."
We responded:
"Hi Tommy, thank you so much for your kind words! I'm glad I could assist you and provide the support you needed. Your appreciation means a lot, and I'm here anytime you have questions—no matter how big or small. Wishing you all the best and thank you for choosing State Farm! Wooo indeed!"
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Nelson Duque

October 13, 2025

5  out of  5
rating by Nelson Duque
"Excellent attention, good service, always concerned with providing attention and support."
We responded:
"Hello Nelson, thank you so much for your kind words! We're delighted to hear that you appreciate our attention and service. Providing excellent support is our top priority, and your feedback motivates us to keep doing our best. We look forward to continuing to assist you!"
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Eva Ramos

October 7, 2025

5  out of  5
rating by Eva Ramos
"Cristal was amazing! She helped me get a life insurance policy which is what I was looking for! At my budget"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Crystal was able to help you find the right life insurance policy that fit your budget. Our goal is always to make the process simple and personalized, and we're glad Crystal delivered just that. We appreciate your trust in us!"
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Rene Galicia

October 6, 2025

5  out of  5
rating by Rene Galicia
"Amazing services , Cristal went above and beyond, very satisfying and joyful , amazing and wonderful . Highly recommended"
We responded:
"Hi Rene, thank you so much for your kind words! We're thrilled to hear that Cristal provided you with amazing service and went above and beyond to make your experience satisfying and joyful. We truly appreciate your feedback and look forward to serving you again!"
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Daniel Wachowicz III

September 26, 2025

5  out of  5
rating by Daniel Wachowicz III
"Amazing service! Friendly staff with quick (and reliable) answers to my questions! Thanks so much for the help!"
We responded:
"Hello Daniel, thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Providing friendly and reliable service is our top priority, and we're glad we could assist you promptly. If you ever have more questions, don't hesitate to reach out!"
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Anthony Tuan Cuong Vu

September 25, 2025

1  out of  5
rating by Anthony Tuan Cuong Vu
"This office have been spamming my phone from June 2025 to September calling 16 times within this time span. Please stop spamming."
We responded:
"We sincerely apologize for the inconvenience caused by our calls. We understand the importance of respecting the Do Not Call list, and this situation does not reflect our standards. We are reviewing our processes and addressing this matter internally to ensure it doesn't happen again. Thank you for bringing it to our attention. If you'd like to discuss this further, please feel free to reach out to me directly at Patricia.Restrepo.yxlu@statefarm.com/281-394-7472."
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June Dow

September 23, 2025

5  out of  5
rating by June Dow
"Cristal was great and so friendly thank you so much Cristal! I appreciate your help a lot! I was able to leave Allstate and come to State Farm at a really good decent rate!"
We responded:
"Hi June, thank you so much for your kind words! We're thrilled to hear that Cristal provided you with excellent service and helped you find a great rate with State Farm. We truly appreciate your trust and look forward to continuing to assist you!"
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Cynthia Polk

September 18, 2025

5  out of  5
rating by Cynthia Polk
"The agent Oswado was very helpful and I felt very comfortable with him"
We responded:
"Hello Cynthia, thank you for your kind words! We're glad to hear that Oswaldo was very helpful and made you feel comfortable. We appreciate your feedback!"
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Nicole Burnley

September 16, 2025

5  out of  5
rating by Nicole Burnley
"I cannot say how much I appreciate the efficiency and professionalism from Morgyn Perez. She helped me every step of the way and my husband and I could not be more happier to be covered and save money. What a gem! Thank you so much for all that you do Morgyn."
We responded:
"Hi Nicole, thank you so much for your kind words! We're thrilled to hear that Morgyn Perez provided you with such efficient and professional support throughout the process. It's wonderful that you and your husband are happy with your coverage and the savings you've achieved. We'll be sure to pass along your appreciation to Morgyn—she truly is a gem! If you ever need assistance in the future, we're here to help."
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Kenneth Calatrava

September 3, 2025

5  out of  5
rating by Kenneth Calatrava
"Buenos precios, excelentes servicios y el agente que me atendió (oswaldo) esta especializado en dar la mejor opción en casa caso que tomas. Agradecido."
We responded:
"Hola Kenneth, ¡Muchas gracias por tu comentario! Nos alegra saber que Oswaldo pudo brindarte la mejor opción y que quedaste satisfecho con nuestros precios y servicios. Estamos aquí para ayudarte siempre que lo necesites."
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gilfredo folgar

September 3, 2025

5  out of  5
rating by gilfredo folgar
"Excelente atención muy buen trato me ayudaron con todo lo de mi seguro 100% recomendados"
We responded:
"Hola Gilfredo, ¡muchas gracias por tu excelente reseña! Nos alegra saber que recibiste una atención tan buena y que nuestro equipo pudo ayudarte con todo lo relacionado a tu seguro. Apreciamos tu recomendación y esperamos poder asistirte de nuevo en el futuro. ¡Tu satisfacción es muy importante para nosotros!"
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Mauricio Navas

August 28, 2025

5  out of  5
rating by Mauricio Navas
"Osvaldo at Patricia Restrepo's office was extremely helpful and professional. Combined they provided me with the most competitive pricing available. Thank you!"
We responded:
"Hi Mauricio, thank you so much for your kind words! We're delighted to hear that Oswaldo provided you with helpful and professional service, along with competitive pricing. We appreciate your trust in us for your life and vehicle insurance needs. If you ever need assistance in the future, please don't hesitate to reach out!"
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Roman Martinez

August 27, 2025

5  out of  5
rating by Roman Martinez
"Gracias al joven Osvaldo por toda su ayuda hace un excelente trabajo y también las chicas que trabajan en esta oficina, todos muy amables y muy profesionales en lo que hacen mi esposa y yo estamos muy agradecidos con toda su ayuda."
We responded:
"Hola Roman, muchas gracias por tus amables palabras. Nos alegra saber que Oswaldo y todo el equipo de la oficina pudieron brindarte un excelente servicio. Seguiremos esforzándonos para mantener la calidad y profesionalismo que ustedes merecen."
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Bobbi-Jo Miller

August 22, 2025

5  out of  5
rating by Bobbi-Jo Miller
"Morgyn Perez was the nicest agent I have ever spoken to. She breaks down every little detail. Her pricing was fair and reasonable. What really sold me was the way she went coverage by coverage and made sure that each one was personalized and right for me."
We responded:
"Hi Bobbi, thank you for sharing your wonderful experience! We're so glad to hear that Morgyn Perez provided you with such personalized and thorough service. It's great to know she took the time to explain every detail and tailored your coverage to fit your needs. We appreciate your kind words and are happy Morgyn could assist you with fair and reasonable pricing. If you ever need anything else, we’re here to help!"
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Asif Khan

August 22, 2025

5  out of  5
rating by Asif Khan
"When I was looking for insurance near my home, I searched in my area and found a Five-Star State Farm office. When I called, the person who picked up was Crystal, and from that very first interaction, I was impressed. She was responsive, patient, and explained everything in detail, making the whole process smooth and stress-free. Crystal is a great listener, soft-spoken, and highly professional—qualities that make her outstanding in customer service. Employees like Crystal are true assets to any company. A good company can struggle if it has the wrong employees, while even an average company can thrive with dedicated, professional, and skilled team members like her. I am confident that with her skills, commitment, and attitude, she will continue to grow and achieve great success in her career. I also want to mention that we often leave reviews only when we face problems, but rarely do we share positive experiences. I wanted to take this opportunity to write a review because acknowledging good service is equally important. Positive feedback not only motivates the employee but also helps the company grow. I highly recommend that others do the same whenever they receive excellent service—it makes a big difference. Because of her support and expertise, I have chosen to stay with State Farm and work specifically with Crystal. Positive experiences like this deserve recognition, and I highly recommend her to anyone seeking knowledgeable, dedicated, and professional service."
We responded:
"Hello Asif, thank you so much for your thoughtful and detailed review! We’re delighted to hear that Crystal provided you with such exceptional service from the very first interaction. Your kind words about her professionalism, patience, and dedication truly mean a lot to us. Crystal is indeed a valued member of our team, and we’re proud to have her representing State Farm. We also appreciate your insight about the importance of sharing positive experiences—it’s feedback like yours that motivates our team to continue delivering the best service possible. Thank you for choosing to stay with State Farm and for recommending Crystal so highly. We look forward to continuing to support you in the future!"
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Chris Kelley

August 22, 2025

5  out of  5
rating by Chris Kelley
"The Customer Service was amazing. Thank you so much Daniela."
We responded:
"Hi Chris, thank you for your kind words! We're thrilled to hear that Daniela provided you with amazing customer service. We'll be sure to pass along your appreciation to her!"
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T S

August 20, 2025

5  out of  5
rating by T S
"The experience of service at this Agent’s office go waaaaay past above and beyond. Morgyn, does an extremely awesome job of customer service & handling all your questions. She is a prime example of State Farm’s Brand, like a good neighbor, not only Jake, but Morgyn and this Agents office is there!"
We responded:
"Hi TS, thank you so much for your wonderful feedback! We're thrilled to hear that Morgyn provided you with exceptional service and truly embodied the "like a good neighbor" spirit of State Farm. We appreciate your kind words and look forward to continuing to support you whenever you need us!"
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IRON HOOD

August 19, 2025

5  out of  5
rating by IRON HOOD
"Excelente atención. Prácticos y rápidos. Los Recomiendo. JG Igualmente Agradecido con la ayuda de Oswaldo…"
We responded:
"Hola, muchas gracias por tus amables palabras. Nos alegra saber que la atención y rapidez fueron de tu agrado. Transmitiremos tu agradecimiento a Oswaldo. ¡Estamos aquí para ayudarte siempre que lo necesites!"
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Rohan Anand

August 19, 2025

5  out of  5
rating by Rohan Anand
"Nice rates and people!"
We responded:
"Hello Rohan, thank you for your kind words! We're glad you enjoyed our rates and team. We look forward to serving you again soon!"