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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pablo González

April 23, 2025

5  out of  5
rating by Pablo González
"Una oficina muy profesional, y todos sus asesores son muy responsables, respetuosos y te brindan la mejor orientación. Además, también hablan español y te hacen sentir muy cómodo. He tenido varias asesorías y procesos con ellos, pero especialmente recuerdo un muy trato por Oswaldo. Recomendado."
We responded:
"Hola Pablo, nos alegra saber que has tenido una experiencia tan positiva con nuestro equipo. Es genial que hayas encontrado a Oswaldo especialmente atento y que te hayas sentido cómodo durante tus asesorías. Apreciamos tu recomendación y estamos aquí para ayudarte en lo que necesites. ¡Esperamos verte pronto!"
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Jim B

April 20, 2025

5  out of  5
rating by Jim B
"Oswaldo was a great help!!"
We responded:
"Hello Jim, thank you for your feedback! We're thrilled to hear that Oswaldo was able to assist you effectively. If you have any more comments or need further assistance, feel free to reach out!"
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_yoitskaitlin_

April 16, 2025

5  out of  5
rating by _yoitskaitlin_
"Morgyn was so helpful in helping me get a quote! So professional and hospitable. Definitely the best agent I’ve ever spoken to."
We responded:
"Hello, thank you so much for your kind words! We're thrilled to hear that Morgyn provided you with such excellent service. We strive to ensure our customers have a positive experience, and it's great to know that Morgyn's professionalism and hospitality made a difference for you. If you need any further assistance or have more questions, feel free to reach out!"
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Pamela Marquez

April 15, 2025

5  out of  5
rating by Pamela Marquez
"Cristal was incredibly helpful, sweet, and knowledgeable. Super professional with amazing customer service—highly recommend!"
We responded:
"Hi Pamela, thank you for your wonderful feedback! We're delighted to hear that Cristal provided you with such helpful and professional service. Our team takes pride in delivering excellent customer experiences, and it's great to know that Cristal's knowledge and kindness made a positive impact. We appreciate your recommendation and look forward to assisting you again in the future!"
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carlito Vazquez

April 14, 2025

5  out of  5
rating by carlito Vazquez
"this office has the best customer service can never complain"
We responded:
"Hello Carlito, thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our customer service. Our team works hard to provide the best support possible, and it's rewarding to know that our efforts are appreciated. If you ever need assistance in the future, don't hesitate to reach out—we're here to help!"
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Carlos Noya

April 4, 2025

5  out of  5
rating by Carlos Noya
"Excelente la atención del amigo Oswaldo Parra, muy profesional y honesto al informar todos los beneficios que el seguro puede ofrecer, lo recomiendo 100%"
We responded:
"Hola Carlos, gracias por compartir su experiencia positiva con nuestro equipo. Es genial escuchar que fueron profesionales y honestos. Su recomendación dice mucho sobre la calidad de su servicio. Si tiene más preguntas o necesita más ayuda, no dude en hacérmelo saber. "
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Ivan Soto

April 2, 2025

5  out of  5
rating by Ivan Soto
"Oswaldo Parra hizo un excelente trabajo asesorandome con cambios en mis polizas de auto y vida. Muy profesional y con un sentido de atención al cliente excepcional."
We responded:
"Hola Ivan, nos alegra saber que Oswaldo Parra pudo ayudarte de manera tan profesional y con un gran sentido de atención al cliente. Valoramos mucho tus comentarios y estamos aquí para cualquier otra consulta que puedas tener. ¡Gracias por confiar en nosotros!"
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1Beautiful Butterfly

March 25, 2025

5  out of  5
rating by 1Beautiful Butterfly
"Patricia Restrepo team did a good job assisting me with auto insurance. They make sure their customers stay up to date via emails and text messages. Cristal, Daniela, and Andrew provided great customer service."
We responded:
"Hi, thank you for your wonderful review! We're thrilled to hear that Patricia Restrepo's team, including Cristal, Daniela, and Andrew, provided you with excellent service in assisting with your auto insurance. Keeping our customers informed through emails and texts is a priority for us, and we're glad you appreciated it. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again!"
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angelina musni

March 24, 2025

5  out of  5
rating by angelina musni
"Nice Daniela Gomez ❤️❤️❤️❤️"
We responded:
"Hi Angelina, thank you for your 5-star review!"
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Beatriz Barrera

March 20, 2025

5  out of  5
rating by Beatriz Barrera
"I recommend all my family members and friends to get insurance with Patricia Restrepo - Statefarm. I’ve had it for years and it’s been the best! Crystal is very helpful and resolves my issues all the time."
We responded:
"Hi Beatriz, thank you so much for your wonderful review! We're thrilled to hear that you’ve had such a positive experience with Patricia Restrepo - State Farm. It's great to know that Crystal has been able to assist you effectively. Your recommendation means a lot to us, and we’re here to continue providing you and your family with excellent service for years to come! If you ever need anything, don’t hesitate to reach out."
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Sonia Moran

March 13, 2025

5  out of  5
rating by Sonia Moran
"What a wonderful experience I had with cristal, She is an excellent agent, she is amazing and resolve with patience and calm. Thank you very much, Cristal for your wonderful attention."
We responded:
"Hi Sonia, thank you so much for your kind words! We're thrilled to hear about your wonderful experience with Cristal. She truly goes above and beyond for her clients, and your feedback is a testament to her dedication and professionalism. We'll be sure to share your compliments with her. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!"
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Yonny Rangel

March 13, 2025

5  out of  5
rating by Yonny Rangel
"Excelente atención, súper contento y satisfecho con el servicio y muchas gracias al Sr Oswaldo Parra atención 10 estrelllas 👍🏻"
We responded:
"Hi Yonny, ¡Muchas gracias por tu comentario! Nos alegra saber que quedaste tan satisfecho con el servicio y la atención de Oswaldo Parra. Trabajamos duro para ofrecer la mejor experiencia posible a nuestros clientes. ¡Esperamos verte de nuevo pronto! 😊✨"
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Dawn Angela

March 7, 2025

5  out of  5
rating by Dawn Angela
"Cristal helped me with adding a vehicle to my existing policy. Her assistance was clear and helpful. She has helped me several times recently and has been a pleasure to work with each time. Thank you, Cristal."
We responded:
"Hi Dawn, I'm glad to hear that Cristal provided you with excellent service and went above and beyond to earn your business. If you have any more questions or need further assistance, feel free to ask. "
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Marisol Escobar

March 7, 2025

5  out of  5
rating by Marisol Escobar
"Estoy muy satisfecha con mi aseguranza de State Farm especialmente con Oswaldo por que el me ayudo a escojer un plan que estuvuera a mi alcanse que explico todo muy bien gracias."
We responded:
"Hola Marisol, ¡Qué bueno escuchar que estás satisfecha con tu aseguranza de State Farm! Es genial que Oswaldo haya podido ayudarte a encontrar un plan que se ajuste a tus necesidades y que haya explicado todo de manera clara. Tener un agente que se preocupa por sus clientes hace una gran diferencia. ¡Gracias por compartir tu experiencia!"
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Michael Reyes

March 5, 2025

5  out of  5
rating by Michael Reyes
"All agents here are very profesional and friendly, specialty Crystal. Highly recomended for all of your needs home or auto insurance."
We responded:
"Hi Michael, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team, especially with Cristal. Providing professional and friendly service is our top priority, and it's wonderful to know that we met your expectations. We appreciate your recommendation and look forward to assisting you with all your home and auto insurance needs in the future!"
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Gracie antunez

March 4, 2025

5  out of  5
rating by Gracie antunez
"Cristal Vazquez was very helpful, and knowledgeable about my insurance needs. She treated me as if I was family with the upmost respect. She is very friendly and I highly recommend her if you want to get the best quote for your money."
We responded:
"Hi Gracie, thank you for your feedback! I'm glad to hear that Cristal Vazquez was able to assist you with your insurance needs and provide you with valuable information. If you have any more questions or need further assistance, feel free to ask."
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Dawn Ritterband

March 3, 2025

5  out of  5
rating by Dawn Ritterband
"I moved from Virginia a couple of months back and my State Farm agent there recommended Patricia Restrepo as an agent here in Katy. I must say I am so happy to have made this easy transition! This team has been responsive from the start. I have had excellent customer service from both Santiago and Daniela at the agency. Santiago helped to transition most of my policies and made the process simple and quite seamless! In addition, I recently had an issue with the Department of Motor Vehicles in Virginia needing a letter of authorization from State Farm here in Texas and Daniela had the letter completed and sent over before the end of the day that same day! I highly recommend this agent and team!"
We responded:
"Hi Dawn, thank you so much for your kind words and positive feedback! We're thrilled to hear that your transition to our agency in Katy has been smooth and enjoyable. Santiago and Daniela truly go above and beyond for our clients, and it’s wonderful to know their efforts made a difference for you. We appreciate your recommendation and are here to assist you with any future needs. Welcome to the area and thank you for choosing us as your State Farm team!"
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Willy Alcala

February 28, 2025

5  out of  5
rating by Willy Alcala
"Excelente servicio, resuelven todas tus inquietudes y sobre todo tiene el tiempo de atenderte como te lo mereces"
We responded:
"Hola Willy, nos alegra saber que nuestro servicio ha cumplido con tus expectativas y que hemos podido atenderte de la manera que mereces. Valoramos mucho tus comentarios y seguimos aquí para resolver cualquier inquietud que tengas. ¡Esperamos verte pronto!"
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Hernando Becerra

February 26, 2025

5  out of  5
rating by Hernando Becerra
"Very good service, Oswaldo helped me with all my questions and gave me a good price"
We responded:
"Hi Hernando, thank you so much for your kind words! We're thrilled to hear that Oswaldo was able to assist you and provide you with great service and a good price. Your satisfaction is our top priority, and we appreciate your feedback. If you have any more questions or need assistance in the future, feel free to reach out!"
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mailin ev

February 21, 2025

5  out of  5
rating by mailin ev
"Buen servicio, muy amable y muy buena atención, La recomiendo llevo 2 años con ellos ya este es mi 3 año con póliza de apartamentos y de casas."
We responded:
"Hola Mailin, ¡muchas gracias por tu comentario! Nos alegra saber que has tenido una buena experiencia con nuestro servicio y que te sientes satisfecho con la atención que recibes. Es un placer contar con clientes leales como tú. Si necesitas algo más o tienes alguna pregunta, no dudes en contactarnos. ¡Aquí estamos para ayudarte!"
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Luisa Morfin

February 20, 2025

5  out of  5
rating by Luisa Morfin
"Hola , estoy muy contenta del servicio y amabilidad del personal de State Farm , ennespecial de la senorita Cristal , muy amable y Linda persona ."
We responded:
"¡Hola Luisa! Me alegra mucho saber que tu experiencia con el servicio de State Farm ha sido tan positiva. Es genial que hayas recibido un trato amable y profesional, especialmente de la señorita Cristal. La atención al cliente es fundamental, y es maravilloso que te sientas satisfecha. ¡Gracias por compartir tu experiencia!"
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Dora Pedraza

February 19, 2025

5  out of  5
rating by Dora Pedraza
"Excellent service provided by Cristal. She was very patient and answered all the questions we had. She kindly explained everything and helped us get a great rate for our vehicles!!"
We responded:
"Hello Dora, thank you so much for your kind words! We're thrilled to hear that Cristal provided you with excellent service. It's wonderful to know that she was patient and took the time to address all your questions. We appreciate your feedback and are glad you were able to secure a great rate for your vehicles! If you need any further assistance, feel free to reach out."
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George Garner

February 19, 2025

5  out of  5
rating by George Garner
"My insurance needs are met and handled professionally at this office. I left State Farm for another insurer, but found I couldn't get anywhere near the level of service I was used to, so I came back. I highly recommend this agency to anyone needing a professional insurance partner."
We responded:
"Hi George, It's wonderful to hear that we met your needs as a customer, Thank You so much for supporting us with a five- star review."
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Amanda Pham

February 19, 2025

5  out of  5
rating by Amanda Pham
"I had the pleasure of experiencing Cristal, and I must say, it was an absolute delight! From start to finish, the quality and service exceeded my expectations. The attention to detail in both the product and customer care is truly impressive. Five stars all around!"
We responded:
"Hi Amanda, thank you so much for your wonderful review! We're thrilled to hear that you had such a delightful experience with Cristal. Our team works hard to ensure that every detail is perfect, and it’s rewarding to know that our efforts made a positive impact on your visit. Your kind words and five-star rating mean a lot to us."
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Ramon Gil

February 12, 2025

5  out of  5
rating by Ramon Gil
"Excelente servicio y atención 100% recomendados"
We responded:
"Hola Ramon, gracias por tu 5 estrellas! "